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pre-conference workshops


NCLCA Pre-Cons take a deep dive into the work of the learning center professional and provide opportunities to develop as a center and as a leader in the field.

Registration Pricing:

individual sessions | $60

AM & PM session bundle | $110 

    REGISTER NOW    

DEADLINE TO REGISTER IS SEPTEMBER 26, 2022!


Pre-Con | Wednesday October 5, 2022

Session A | 9:00 a.m. - 12:00 p.m.

Scaling Up: Strategic Design Changes in Learning Centers for the Next Generation of College Students

Flexibility and innovation are hallmarks of learning centers and our profession. This has never been more true than our current era, particularly in light of our recent pandemic and the approaching “Demographic 25 cliff” that will impact post-secondary enrollment for a decade beginning in 2025. This pre-con will critically examine key services and program elements that will enable LC’s to be strategic in our approach to supporting our unique student populations and the changing demographics that we’re experiencing. Participants will: discuss commonalities and differences across institutional types; examine the design elements of academic support services; begin a SWOT analysis to determine new opportunities for “moving the needle” on their campuses; identify institutional and external partnerships to improve student success; discuss potential funding sources for program improvements; and discuss data analysis and methodologies that will generate institutional support.

Lead Presenter

Geoff Bailey

Dr. Geoff Bailey is a Past President for NCLCA and served as Vice President, President, and Immediate Past President (2018-2020). He earned the NCLCA Certified Learning Center Professional (Level 4) lifetime achievement in 2016 and has served on the Frank Christ Outstanding Learning Center Award Committee, President’s Outstanding Learning Center Award Committee, Innovative Use of Technology Award Committee, NCLCA/LSCHE Website Award Committee, and Conference Social Committee.

Moreover, Geoff serves as the Executive Director of REACH (Resources for Academic Achievement) and Testing Services at the University of Louisville. He received a BS degree in Sports Medicine from Guilford College, and both his MS in Counselor Education and PhD in Higher Education Administration from UNCG. Geoff’s commitment to a servant leadership philosophy is evidenced in both his extensive institutional service and commitment to professional organizations. Additionally, Geoff serves as an adjunct faculty member for the College of Education at the University of Louisville where he teaches graduate level coursework for both the College Student Personnel and Higher Education Administration programs, as well as serving on doctoral comprehensive exam review and dissertation committees. His research interests include the impact of learning centers on student success, persistence and retention efforts, assessment, and academic self-efficacy.

Co-Presenter

Mike Frizel

Michael Frizell is the current president of the National College Learning Center Association. As the first to be elected twice, he served as Immediate Past President, President, and Vice President from 2016 to 2019 after a stint as Corresponding Secretary from 2011 to 2012. He was also the first chair of the Immediate Past-President’s Council from 2018 to 2020. Michael earned NCLCA’s Certified Learning Center Professional (Level 4) lifetime achievement designation in 2012. Since 2012, Michael has served as the editor of The Learning Assistance Review, NCLCA’s peer-reviewed journal. TLAR seeks to foster communication among higher education learning center professionals by publishing two issues a year. During the COVID-19 crisis in 2020, he published a collection of essays, Rising to the Challenge: Navigating COVID-19 as Higher Education Learning Center Leaders, describing how learning center leaders reacted to campus-wide shutdowns.

Michael is the Director of Student Learning Services at Missouri State University, where he serves as co-director of the Bear CLAW (Center for Learning and Writing). Additionally, Michael serves as an adjunct faculty member for the Theatre & Dance Department and teaches a capstone course in writing for the Honors College. Michael’s commitment to a servant-leadership philosophy is evidenced in his extensive institutional service and commitment to professional organizations for the past 22 years. His creative work for TidalWave comics consists of creating graphic novels about famous musicians, athletes, politicians, and actors while writing several fiction titles.


Session B | 9:00 a.m. - 12:00 p.m.

Developing an Online Microaggression Training for Your Student Staff

Are you interested in learning ways to improve your diversity, equity, and inclusion (DEI) training? The Science Learning Center developed an adaptable online microaggression training for student-facing student staff via the Canvas platform. This scenario-based model provides a living training that is context specific with the ability to “plug and play” replacement scenarios based on the contextual work of alternate student staff roles, as well as the evolving institutional and national DEI needs. Come join us to discover how this training may be adapted to meet your student training needs.

Lead Presenter

Kelley Emerson

Kelley has over 18 years of experience in academic support services. Her roles have included tutor, paraprofessional, learning center coordinator, Tutor Program Manager, Supplemental Instruction Coordinator, Study Group Program Manager and Assistant Director. Kelley is passionate about helping students overcome obstacles and find success. She has specialized in working with and developing support for marginalized populations throughout her professional career. Prior to her work at the UM Science Learning Center, Kelley worked with TRIO Student Support Services students, provided accommodations for students with disabilities, and worked with veteran students. Currently, Kelley serves on the Council for Non-Traditional Students (COUNTS) the Center for the Education of Woman (CEW+) Scholar Community Advisory Committee, and the Student Parent Excellence Committee (SPEC).

Co-Presenter

Santiago Bukovsky

Santiago earned his M.S. degree in Natural Resources from the University of Michigan during which time he was awarded the Hispanic Scholarship Fund Graduate Scholarship and the Rackham Master’s Award Fellowship. He earned his Bachelor of Science degree in Chemistry from the University of Colorado at Colorado Springs where he was awarded Outstanding Natural Science Graduate. Santiago has attained NCLCA Learning Center Leadership Certification, Level One.  During his undergraduate studies, he served as a peer tutor for biology and chemistry courses and led study groups in organic chemistry.

Co-Presenter

Stephanie Walker

Stephanie earned her M.Ed. in Higher Education Administration and Student Personnel from Kent State University and her Bachelor of Science in Psychology with a minor in Applied Statistics from Grand Valley State University.  Stephanie is currently serving as the NCLCA Recording Secretary and has attained NCLCA Learning Center Leadership Certification, Level Three.  Prior to her work at the University of Michigan, Stephanie was the Director of the Academic Success Center at Kent State University where she provided leadership to the University Tutoring, Supplemental Instruction, Academic Coaching, and Study Skills initiatives.  During her tenure at KSU, Stephanie had the privilege of serving on the founding board of the Ohio College Learning Center Association. 


Session C | 9:00 a.m. - 12:00 p.m.

Assessment Doesn’t Have to Feel Monumental

Are you new to assessment? Need a refresher? We will discuss assessment basics such as types of outcomes (student learning vs students success vs program outcomes), direct vs indirect measures of learning, and the assessment process. See examples of assessment plans from various programs and learning centers and identify the strengths and areas for improvement for each. We will share specific ways we assess different aspects of our learning center programs. Finally, you will have time to develop the start of an assessment plan (or improve an existing one) based on your work.

Lead Presenter

Rebecca Piety

Rebecca Piety has over 20 years of experience in the field of Higher Education where she found her niche serving students at the University of Central Florida (UCF) as Director of the Student Academic Resource Center (SARC) since 2011 and University Testing Center (UTC) since 2008. In this role, Ms. Piety provides leadership to implement and maintain strong support services and learning opportunities that empower students to be academically successful. Under her leadership, SARC and UTC have received several international and national awards and recognitions.

Ms. Piety is a long-time member of, and has served in committee roles for, both state and national professional associations, including: NCLCA (National College Learning Center Association), FCLCA (Florida College Learning Center Association), NCTA (National College Testing Association), and FACTA (Florida Association of College Test Administrators). Currently, she has the privilege of serving in office as one of the SUS representatives of FACTA, a member of the FACTA Professional Development Committee, a volunteer with the NCTA Mentoring Program and Certification Committee, and stepping in to assist with FCLCA Treasurer responsibilities, as necessary.

Ms. Piety earned her M.A. in English Language Arts Education from UCF where she continues her work with student success.

Co-Presenter

Jennifer Bebergal

Jennifer Bebergal has supported students and faculty at Florida Atlantic University for over 25 years. As Associate Dean for Academic Support and Student Learning, Bebergal leads the Center for Teaching and Learning, inclusive of academic support programs (peer tutoring, eTutoring, Supplemental Instruction and the Learning Assistant model across a variety of academic success centers) as well as faculty development through the Scholarship of Teaching and Learning. Bebergal is working to transform teaching at the university as she holds a leadership role in the new Quality Enhancement Plan (QEP), focused on engaging students through peer-assisted learning.

Dr. Bebergal was a founding member of FCLCA (the Florida College Learning Center Association), where she served on the executive-board for 5 years as Vice President, President, and Immediate Past President. She is active in NCLCA (National College Learning Center Association) and is a Level 4 Certified Learning Center Professional through the organization.

With a passion for building equitable programs and helping students succeed, Dr. Bebergal uses assessment to help identify needs and improve programs. She also serves as the chair for the Florida Atlantic University Undergraduate Studies Diversity, Equity, and Inclusion Committee and she teaches courses within the Education Leadership graduate program for aspiring higher education leaders. Bebergal completed her bachelor’s degree in Elementary Education at the University of Southern California; Master’s in Higher Education Leadership at the University of Miami; and doctorate in Adult and Community Education at Florida Atlantic.


Session D | 1:00 p.m. - 4:00 p.m.

Take A Monumental Step in Your Individual Professional Development: Get that Learning Center Leadership Certification (LCLC) Application Started!

Are you consumed with the daily pressures of working as a learning center administrator? Lost in the shuffle is YOU, the individual, who deserves to be recognized and certified for the leader you are. The LCLC is attached to you, not the center, training program, or student staff. Have you already begun the process of gathering materials to apply for LCLC (Learning Center Leadership Certification)? Or perhaps you are committed to applying but you have just not found the time or necessary resources to get started? This pre-conference workshop is designed just for you! Come join me to learn more about LCLC, which offers growth and development for learning center professionals by focusing on evolving levels of practice, training, self-reflection, service, publication and presentation, and evaluation. You will learn more about the four levels of certification and identify which level best suits you. You will learn the steps for putting the application together into one PDF. Then we will get to work! Substantial time will be provided to work on developing your application by creating a “to do” list for materials that need to be gathered as well as experiences that need to be planned, such as presentations, publications, and service to the profession. Finally, we will set aside time for you to write your learning assistance position statement and your professional development plan. The goal is for each participant to emerge with drafts of these two documents as well as a plan and timeline for completing the application. Participants will receive a $50 reduced fee when they submit their LCLC application! Be sure to bring your laptop and be prepared to work!

Presenter

Dr. Jenny Haley

Dr. Jenny Haley is a Past President of NCLCA, past Communications and Publications Officer for NCLCA, current Chairperson of CLADEA (Council of Learning Assistance and Developmental Education Associations), and current Chairperson for the LCLC (Learning Center Leadership Certification).  Dr. Haley holds LCLC Level 4 (Lifetime) certification.

Dr. Haley is the Director of the Learning Center at Ball State University, winner of the NCLCA/Frank L. Christ Outstanding Learning Center Award, 2010.  Dr. Haley earned her Ph.D. in English Composition and Rhetoric from Ball State University and a Master’s Degree in Secondary Education.  Her areas of interest include tutor and Supplemental Instruction training, diversity and social justice issues for learning center student staff, learning center assessment, data collection and sharing, and learning center administrator certification.


Session E | 1:00 p.m. - 4:00 p.m.

Make Monumental Changes in Learning with the Learning Assistant (LA) Model

Discover ways to enhance student learning and student success by incorporating the Learning Assistant (LA) model at your institution. Established in 2001 at the University of Colorado, Boulder, over 100 institutions worldwide now offer the LA program with successes ranging from increasing course pass rates, particularly for those from marginalized backgrounds, to creating feelings of belonging and inclusivity in the classroom. This pre-conference session will give you the basics of the LA model and things to consider as you plan for adoption of the LA model at your institution while creating monumental changes in student learning.

Lead Presenter

Jennifer Bebergal

Jennifer Bebergal has supported students and faculty at Florida Atlantic University for over 25 years. As Associate Dean for Academic Support and Student Learning, Bebergal leads the Center for Teaching and Learning, inclusive of academic support programs (peer tutoring, eTutoring, Supplemental Instruction and the Learning Assistant model across a variety of academic success centers) as well as faculty development through the Scholarship of Teaching and Learning. Bebergal is working to transform teaching at the university as she holds a leadership role in the new Quality Enhancement Plan (QEP), focused on engaging students through peer-assisted learning.

Dr. Bebergal was a founding member of FCLCA (the Florida College Learning Center Association), where she served on the executive-board for 5 years as Vice President, President, and Immediate Past President. She is active in NCLCA (National College Learning Center Association) and is a Level 4 Certified Learning Center Professional through the organization.

With a passion for building equitable programs and helping students succeed, Dr. Bebergal uses assessment to help identify needs and improve programs. She also serves as the chair for the Florida Atlantic University Undergraduate Studies Diversity, Equity, and Inclusion Committee and she teaches courses within the Education Leadership graduate program for aspiring higher education leaders. Bebergal completed her bachelor’s degree in Elementary Education at the University of Southern California; Master’s in Higher Education Leadership at the University of Miami; and doctorate in Adult and Community Education at Florida Atlantic.

Co-Presenter

Brittanney Adelmann

Brittanney Adelmann serves as the director for both the Math Learning Center and the Quality Enhancement Plan at Florida Atlantic University. Additionally, she holds a position as the liaison between the Division of Undergraduate Studies and the Department of Mathematical Sciences and has taught undergraduate mathematics classes at FAU since 2009. Dr. Adelmann is responsible for the design and implementation of the Learning Assistant (LA) Program in mathematics courses at FAU which has led to significant increases in pass rates in Calculus courses at the university. She is leading efforts to expand the LA model across disciplines, already positively impacting learning in chemistry and music. Adelmann facilitates LA pedagogy workshops and the CRLA (College Reading and Learning Association) training of all undergraduate/graduate math tutors.

Dr. Adelmann received her Ph.D. in Mathematics in 2016 from Florida Atlantic University with a specialty in quantum cryptography. She is currently serving as Vice Chair of the Learning Assistant Alliance.


Session F | 1:00 p.m. - 4:00 p.m.

Leadership philosophies: Influence & Strengthen the Culture in Your Center

Workshop speakers will guide you through sharing and reflecting on attendee’s leadership philosophies and practiced theories. Learn about the shift in culture experienced at the speaker‘s institution when transitioning to new leadership roles and establishing a new office culture influenced by their philosophies with a team of 10 professional staff and 60+ student leaders. Activities and discussions will revolve around steps to intentionally implement practices that reflect your leadership at not only your center, but more broadly at your institution. Come ready to engage with your colleagues in a “rumble” about your power to influence the culture at your institution.

Lead Presenter

Lindsay A. Singh

Lindsay A. Singh serves as the Director in the Center for Academic Achievement office at Florida Gulf Coast University (FGCU) in Fort Myers, Florida. She earned her Bachelor of Science is Marketing with a minor in Economics as well as her Master of Education in Curriculum and Instruction with a concentration in College Student Affairs from the University of South Florida. Ms. Singh has experience teaching undergraduate courses related to university transition for first year students, academic recovery, and Learning Assistant pedagogy.  She has served as a learning center professional for 10 years and is proud of her work as the founding Treasurer of the NCLCA Florida affiliate, Florida College Learning Center Association.

Co-Presenter

Suzy Ponicsan

Suzy Ponicsan serves as the Assistant Director of Instructional Support Programs in the Center for Academic Achievement (CAA) at Florida Gulf Coast University (FGCU) in Ft. Myers, Florida. Suzy holds a Doctor of Education degree in Higher Education Leadership from Northcentral University; a Master of Education degree in Adult Education from the Pennsylvania State University; and a Bachelor of Science in Legal Studies degree from Hodges University.  Outside of work, she enjoys practicing the martial arts, reading, scrapbooking, and spending time with nature and her dogs.

Co-Presenter

Natasha Ziegler

Natasha Ziegler is the Assistant Director of Academic Success Programs in the Center for Academic Achievement office at Florida Gulf Coast University (FGCU) in Fort Myers, Florida. In this role, she coordinates Academic Success Coaching and Academic Recover Programs. She earned her Bachelor of Arts in Communication and Master of Arts in School Counseling from FGCU and is currently pursuing her Ed.D. in Higher Education Leadership at FGCU. Ms. Ziegler served as an Academic Success Coach for six years while working within the Center for Academic Achievement, and previously functioned as a part-time advising assistant within the First Year Advising Office at FGCU while attending graduate school. She holds a level 2 certification as a Learning Center Professional through the National College Learning Center Association.


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