Log in

2018-19 run-off Election 

Professional Development Officer

As an organization, we really value the engagement of our members in the election of our new leadership and governance. Due to extremely tight voting, we are holding a run-off for the professional Development Officer position between Diana Garland and Kathleen Volk, who were tied for the position.


Cast your vote by clicking the link at the bottom of this page. Voting will close at Midnight on May 21, 2018.

nomination(s) for professional development officer

Diana Garland, Ed. D, MBA

CANDIDATE FOR: Professional Development


I have been the Director of the Learning Commons for MSU for 9.5 years, and have been teaching per course at the graduate and undergraduate level for over 30 years. Annually, I teach two freshman-level student success courses online, one for MSU and one for a private university. I have received NCLCA Level 3 Learning Center Leadership Certification. I currently serve as Professional Development Officer for NCLCA and as the chair of the Professional Development Committee for MSU’s Student Development and Public Affairs Associate Provost. I have served on program review committees on-campus and as an external reviewer for other institutions. I have worked as a grant reviewer for the Department of Labor. I am currently serving as a learning center director mentor and as a management mentor to a Clinical Education Manager in Southwest Missouri. My Associate Provost supports my involvement with NCLCA and the time commitment required of the executive board.

Prior NCLCA experience

I currently serve on the NCLCA Executive board as Professional Development Officer. I have presented at several NCLCA conferences in the past and co-authored a chapter for the new NCLCA book. I served 3 years as Marketing Officer for NCLCA. I have attended the NCLCA Institute twice. This experience along with my experience opening a new learning center provide valuable knowledge for the position of Professional Development Officer.

Vision for the Professional Development Officer

I believe that NCLCA should continue to grow support for learning assistance professionals through professional development opportunities, networking, grants and scholarships, and professional recognition. I am a lifelong learner and believe that it is through professional development and continued research we grow and can improve our field. I continue to improve my leadership skills, the breadth and depth of my learning center-related knowledge. My vision for the NCLCA Professional Development Officer is to contribute to the collaborative effort of passing on that knowledge to other learning center professionals. I enjoy working on the annual conference committee and look forward to working with the Conference Committee and the Professional Development Committee to coordinate a slate of informative and interesting future conference sessions. I look forward to collaborating with the webinar coordinator and the NCLCA members to provide new and needed professional development opportunities; and examining the potential for new awards.

Kathleen Volk

CANDIDATE FOR: Professional Development

I have worked in learning centers for eleven years after finding my way into the field thanks to enjoying being a tutor in college. I am starting my seventh year in the Carroll University Learning Commons, where I work as Academic Support Program Manager. In this position, I manage tutoring as well as our Math Assistance and Math Coaches programs and supervise around 70 peer educators. I also facilitate academic workshops and provide support to graduate students through faculty-requested workshops and one-on-one student interactions.

When I first attended NCLCA in 2012, I knew I found my home base for professional development. I found myself warmly welcomed as a new attendee and presenter and since have become progressively involved in service to NCLCA.

Since 2012, I have served on the Professional Development Committee by assisting with conference proposal review. Additionally, I assist with reviewing/rating grants and awards and am a contributor to the Publications Committee. I regularly present at NCLCA and have led a pre-conference workshop in 2015 and look forward to another in 2018. In June, I will join with several other mentors in facilitating the 2018 Summer Institute focused on leadership in Cincinnati. More locally, I joined with other learning assistance professionals in Wisconsin in 2016 to form WCLCA, our state affiliate, for which I serve as vice president.

Through my involvement in NCLCA, I have grown as a learning center professional thanks to informative conference sessions, networking, and both being mentored and mentoring others. While each of our learning centers is unique in response to institutional needs, NCLCA’s strength is in providing us with a wealth of resources and connections in our field. In the increasingly unsteady waters of higher education, NCLCA should aim to help learning centers remain relevant and valued as an essential component of student success and retention. NCLCA must remain on the cutting edge of developments and challenges in the industry in order to undergird learning center professionals’ work. The organization’s conference, Summer Institute, webinars, and publications play a critical role in doing so now and will in the future thanks to continued innovation and responsiveness to the climate of higher education.

Thank you for your consideration of my candidacy for Professional Development Officer.

  © 2015 NCLCA | Federal Tax # 39-1641695 

Powered by Wild Apricot Membership Software