To complete a registration for the waiting list in the event that a spot becomes available   CLICK HERE 

The 2017 Institute price includes housing at UWM Sandburg East Tower.  Since this Institute is an immersive, intensive workshop depending on peer collaboration, priority will be given to registrants staying in the dorm and able to attend all sessions. You may complete the registration form if you are unable to stay in the dorm or attend all sessions, but you will be placed on a waiting list.  All registrants placed on the waiting list will be informed by May 1st if a spot is available.

Presentation Summaries

Learning Center Toolkit:

Alan Craig

Sharpening the tools you have and implementing new tools to boost the efficacy of your learning center and demonstrate its impact in your institution is the focus of Alan Craig’s session. You will be given ideas, resources, and tools to develop and enhance key facets of your learning center.  You will grow your staff and help your students succeed as your learning center becomes more effective through the use of resources on program design and development, staffing, and training.  You will highlight the achievements of your center and heighten its prospects with a robust annual report. You will learn how to implement and benefit from a strong and connected Advisory Board.  

maximize your career as a learning center professional

Jackie Harris & Johanna Dvorak

What does it take to get to the top of our field? NCLCA Past Presidents Jackie Harris and Johanna Dvorak will guide you through the maze of opportunities to improve both your individual and institutional recognition. This session will assist you to investigate, prioritize, and develop your areas of interest in a supportive environment.

Find out how the NCLCA Learning Center Leadership Certification and Learning Centers of Excellence processes can help you determine your next steps. Learn how to develop your support network and find leadership opportunities through NCLCA and our sister CLADEA associations. Find your place in publishing research or sharing your best practices. Your higher level of awareness and greater respect in our field of college learning assistance is the outcome!


David Reedy

NCLCA Past President and current Treasurer David Reedy will address budgeting and income streams.  This session will help attendees to identify options based on their individual center financial information and identify what portions of their data might be needed to write successful grants. Individuals attending institute will be requested to bring the most recent ending year financial information from the center. During the Institute, attendees will become aware of options to help provide economical support to students and plan for future work to include reporting outcomes that can assist with funding requests.




Laura Sanders

Assessing student learning is heard over and over again in institutions of higher learning. This applies not only in the classroom but in our learning centers as well. This session will explore how learning center standards can be used to guide assessment plans and to form the foundation for implementing measurable learning outcomes. Participants will work through the process of developing learning outcomes and establishing tools to measure them. This process will allow you to set the stage for developing a framework for showcasing your assessment results and the accomplishments of your learning center.  

Institute Registration Deadline: May 15, 2017

NCLCA Members   $675 Non-members   $775 Register online  Click here


This year we are moving back to the traditional vision of Institute: a workshop style (as opposed to conference style) immersive experience that provides attendees with the time and opportunity to work with mentors to create a plan and emerge after three days with a product—or at least a good start! 

Attendees will be placed into mentor groups of ten, and each group will be assigned a mentor.  Mentor groups will be given time and space to allow attendees to digest the information they have received from mentor presentations and put those resources into action, applying it to their own project goals.  If you wished to be placed in a mentor group with specific individuals, please indicate that on your registration.

This is a WORKING Institute, so please plan to bring a laptop or smart tablet and any resources that you’ll need for your desired outcome.  For example, if your goal is to develop a budget/funding plan, be sure to bring the information you’ll need to work on that project.

At the end of Institute, each attendee will present his/her project to their mentor group.


Great news! Lodging is included in registration, which will save attendees approximately $400 in hotel expenses.

Lodging for this year’s Institute will be in Sandburg Hall East Tower, right on campus!  We want our attendees to have the full collegiate experience as was the custom in past Institutes.

Sandburg Hall East Tower is air-conditioned.  Each attendee will have their own private room (yes, it’s a small dorm room) and will share a suite-style bathroom (yes, it’s a small dorm bathroom) with four other attendees.  Each suite also has a full-size kitchen with a table.   Guests will also have access to a fitness center and a common area on each floor.

We will give preference to registrants who indicate that they are willing to stay in the provided lodging.


More great news: all meals except one are included with your registration.  Each attendee will be provided a key tag for their room, and this key tag provides you with free breakfast at the Sandburg Café each morning (one full pass-through).  Lunches (Monday, Tuesday, and Wednesday) will be catered in PASS and are also included.  Dinner on Sunday evening and Tuesday evening are also included with registration.  Dinner on Monday evening is buy-your-own, but free bus transportation to Old World Third Street downtown is a provided.

Sunday: dinner provided

Monday: breakfast and lunch provided (transportation downtown for dinner provided)

Tuesday: breakfast, lunch, and dinner provided

Wednesday: breakfast and lunch provided



  • Bus provided to Old World Third Street, which boasts a fantastic array of restaurants and pubs.  Bus will leave UWM at 6pm and depart back to campus at 9pm.  Dinner is on your own.


  • Tour of Sprecher’s Brewery: “The tour of the brewery takes you from the Giftshop to our brewhouse, through our aging cellar to our bottling line and warehouse, all the while guided by a friendly and knowledgeable tour guide. The tour ends in our indoor beer tent where samples are served and questions are answered. All adults 21 (proof of age required) and older get 4 samples of beer (chosen from up to 20 beers on tap) and a beer tasting glass to take home. Tour participants of all ages get to sample all of our available sodas to their heart's content.”  Included with registration!
  • Dinner at Sprecher’s Restaurant and Pub.  Included with registration!
  • Bus tour of Milwaukee to all the great photo op spots.  Included with registration!

2017 Schedule at a Glance

Sunday, June 25, 2017

1p - 3:30p Check-in at Sandburg Tower

4p - 5p Kick-off

5p - 7p Pizza and Pasta party (provided) 

Create your SMART plan for Institute

8p - 10p Popcorn & movie night (provided)

Monday, June 26, 2017

7:30a - 8:30a Breakfast (provided)

8:45a - 9:15a Tour of PASS             


9:15a - 11:45a  Round 1 of Mentor Presentations          


12p - 1p                 Lunch (provided)        

1p - 2p Workshop with your mentor group

2p - 4:30p Round 2 of Mentor Presentations

4:45p - 5:15p Workshop with your mentor group

6p Dinner paid on your own; Transportation to 

Old World Third Street provided

Tuesday, June 27, 2017

7:15a - 8a  Breakfast (provided)

8:15a - 10:45a Round 3 of Mentor Presentations        


11a - 12p Lunch (provided)        

12p - 2:30p Round 4 of Mentor Presentations

3:30p - 8p Tour of Sprecher's Brewery 

Dinner at Sprecher's Restaurant & Pub

Bus tour of Milwaukee (all provided)

Wednesday, June 28, 2017

7:15a - 8:15a Breakfast (provided) & check-out

8:30a - 9:30a                 Workshop with your mentor group

9:45a - 11:45a               Presentation to mentor group

12p - 1:30p Lunch (provided) & wrap-up

Air Travel & Transportation to and from campus

You will fly into General Mitchell International Airport (MKE).  You may arrange for a shuttle for transport to UWM’s campus (Sandburg East Tower).  GO Ritewayquoted $23 for a one-way ride to campus.  Cab rides will average $53. Uber and Lyft are also options and have designated pick-up spots at the airport.  Check out the airport’s ground transportation for more information.

On Wednesday at 2pm (after Institute has concluded), we will provide a shuttle bus to the airport (no charge).

Driving Directions

The address for Sandburg East Tower:

3400 N Maryland Ave, Milwaukee, WI 53201

From I-43, take the Capitol Drive exit and proceed east. Follow Capitol Drive across the Milwaukee River until you reach Maryland Avenue. Turn right on Maryland and proceed south to Sandburg. Sandburg Hall will be on your left. You will reach the driveway to the parking structure BEFORE you reach the “front” of the building.


Attendees who are driving in will pay for their own parking. Drivers will need to purchase a parking permit for Sandburg Hall: the cost is$ 8 per day.  To set up a profile, provide license plate information, and purchase the permit, please follow this link: uwm.edu/parking/online/

Apply for the Karen Quinn Scholarship to cover the cost of tuition, room, and board!

The mission of the NCLCA Institute: To provide an opportunity for professionals to learn more deeply as they interact with experienced College Learning Center administrators. Apply for the Karen Quinn Scholarship to help cover the cost of the Institute!

The NCLCA Institute is a small gathering of learning center leaders which features several nationally recognized mentors who will focus on topics relative to using research based evidence to help develop learning center programs and services.

Participants at the 2011 NCLCA Institute held July 10 - 13 at North Central College in Naperville, IL

some testimonials about the NCLCA Institute

" The Institute was an invaluable experience. As a new member, I was quickly made to feel welcome and a part of the group. I took away numerous ideas for marketing, using technology, and learning center management that are being implemented this fall semester."

Michael Greer

Assistant Director of the Academic Success Center, Texas Wesleyan University

" The Summer Institute really inspires me to think outside of the box. I think in my position in a small office at a private institution, I get stagnant in my programming or marketing my services. The institute really re-energizes me to be more creative and really focus on what I want my center to look like. The marketing discussion especially helped me think about ways to catch student attention. " 

Jenny Pippen

Assistant Director of Academic Support, North Central College

" The institute was a wonderful introduction to professional development within the functional area of learning centers. After feeling like I was flying solo as a new coordinator for a little over a year, it was helpful to learn about key pieces of the management and advertising within a center from our mentors, and hear that other professionals are going through the same things, no matter how long they’ve been in the field. It was not only a wonderful way to be introduced to leaders in NCLCA but also a great way to network with colleagues. The content, length and location were just right for a refreshing and renewing professional development session. "

Erin House

Student Success Mentor, Terra Community College

" The NCLCA Institute was a wonderful experience for me. As a fairly new Assistant Director for our Academic Success Center here at Iowa State University, I was looking for best practices and resources to help me. The Institute gave me that and so much more. The networking opportunities were excellent and there was a nice mix of large and small institutions. I'm looking forward to the Annual Conference! "

Dr. Susan Rhoades

Assistant Director of the Academic Success Center, Iowa State University

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