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pre-conference workshops

Friday, October 4

8:00a to 11:00a

Conducting An Equity Audit In A Learning Center

Rebecca Elliot & Samantha Marita | University of Cincinnati

All institutions strive to achieve educational equity for students. One way practitioners can assess inequity is through an equity audit. Traditionally used in the K-12 setting, equity audits are designed to identify areas of educational inequity. The Learning Commons adapted the equity audit framework to examine different academic support services to identify areas of programmatic or achievement inequity. This pre-conference session will expose participants to the equity audit framework, show how the framework can be adapted for learning centers, and help participants develop an assessment plan to conduct an equity audit in their own learning center.

How to Structure an Online Summer Bridge Program

Michael Giannetto | Northern Arizona University

This pre-conference session will provide the scaffolding for coordinating and supervising an online summer bridge program where most of the students and student employees are not local. This would include staffing structure, online systems, communication channels, documentation management, assessment, outreach to both student and employees, training and partnerships. In 2019, we currently have 2 professional staff members, 3 graduate students and 58 math coaches all working to help over 800 incoming students increase their math placement. Participants will gain scalable techniques that could enable their programs to grow.

To view this presentation & materials   CLICK HERE  


How Emotional Intelligence and Mindset Help Students Stay on Track Toward Success

Julie Hohmann & Rex Mann | University of Louisville

Emotional Intelligence (EI) is quite possibly the key to success, joy, and satisfaction in life. What would our world look like if we had more students and colleagues who had high EI? During this highly interactive session, we will set the stage by defining what EI is and why it is so critical for personal, academic, and professional development. We will also highlight Dr. Carol Dweck's research on how EI plays a critical role in moving towards a growth mindset. Our session will conclude with research showing how sleep hygiene can impact academic and professional success.

A Walk Through the Process of Applying for College Reading & Learning Association (CRLA) International Tutor Training Program Certification (ITTPC)

Amy Spencer | Ohio Dominican University

In the race towards student success, quality tutoring is critically important. This workshop is intended to assist those who are interested in having their tutor training meet the international standards set by CRLA. The presenter will walk through each section of the CRLA ITTPC application to clarify the type of information application reviewers are looking for in each section and to help applicants avoid common misunderstandings. She will provide examples of a variety of acceptable ways to meet the certification criteria as well as tips to facilitate the overall process of creating and formatting documents for ease of submission.

Academic Coaching Training: Helping Students Cross the Finish Line

Natasha Ziegler & Dr. Brandon Johnson Florida Gulf Coast University

Academic coaching programs are becoming more common among the services learning centers offer. Coaching provides students with essential skills that address many non-cognitive areas, preparing them for success in and outside of the classroom. The Center for Academic Achievement (CAA) at Florida Gulf Coast University has developed a structured academic success coaching training program grounded in theory, best practices, experiential learning, and assessment. Attendees will learn about the elements of the CAA coaching program, participate in several training/development activities, and engage in discussion about implementation and results. Participants will also have time to reflect on implications for their respective campuses.

Friday, October 4

12:00p to 3:00p

Designing Learning Environments that Support Neuro-Diverse Student Success

Dr. Elizabeth Coghill, Amber Arnold & Abby Benzinger | East Carolina University

The number of college students with learning differences has grown and learning center professionals are challenged to create postsecondary learning environments that support the academic success of all students. As learning center professionals, we must better understand the needs and demands of neuro-diverse students and envision methods and strategies that address the learning requirements of all students. This pre-conference session will examine neuro-diversity and executive functioning in higher education, explore learning ecosystems and Universal Design for Learning approaches, and provide the opportunity for goal setting and vision promotion for attendee campuses.

Creating an Assessment Strategy for your Academic Coaching Program

Mary Fischer | Coastal Carolina University

Academic coaching is a high-impact practice that is growing in popularity at institutions looking to improve retention. Yet, many academic coaching programs struggle to conduct meaningful assessment of student learning. The presenter will share her process for assessing student learning in her individual coaching practice, and discuss how she scaled her approach to develop departmental assessment of academic coaching effectiveness with academic recovery and early alert populations. Session participants will reflect on their academic coaching program goals, and will be guided through the steps of creating an assessment plan that meets the needs of their unique learning center or program.

The Race is Only as Good as the Track: Online Learning Assistance by Design

Wendy Simmerman Bringham Young University

A successful race begins with a well-designed racetrack long before champions are crowned. Implementing online learning assistance is often reactionary, spurred by external forces or imperatives that lead programs to cobble together online tutoring programs that never quite hit the mark. This highly interactive, collaborative workshop will utilize principles of instructional design to help participants envision and craft proactive, data-informed, sustainable plans for online learning assistance worthy of a triple crown.

Learning Center Leadership Certification

Dr. Jennifer Haley | Past-President, NCLCA | Ball State University

Have you already begun the process of gathering materials to apply for LCLC (Learning Center Leadership Certification)?  Or perhaps you are committed to applying but you have just not found the time or necessary resources to get started?  This pre-conference institute is designed just for you!  Come join me to learn more about LCLC, which offers growth and development for learning center professionals by focusing on evolving levels of practice, training, self-reflection, service, publication and presentation, and evaluation.  You will learn more about the four levels of certification and identify which level best suits you.  You will learn the steps for putting the application together into one PDF.  Then we will get to work! 

Substantial time will be provided to work on developing your application by creating a “to do” list for materials that need to be gathered as well as experiences that need to be planned, such as presentations, publications, and service to the profession.  Finally, we will set aside time for you to write your learning assistance position statement and your professional development plan.  The goal is for each participant to emerge with drafts of these two documents as well as a plan and timeline for completing the application.

Participants will receive a $50 reduced fee when they submit their LCLC application!

Be sure to bring your laptop and be prepared to work!

Learning Centers in the 21st Century Symposium

Michael Frizell | Immediate Past-President, NCLCA | Missouri State University

Learning centers at institutions of higher education serve as interactive, academic spaces designed to reinforce and extend student learning in physical and/or virtual environments. These environments offer a wide variety of comprehensive support services and programs to enhance student academic success, retention, and completion rates. Learning centers are designed to reinforce the holistic academic growth of students by fostering critical thinking, metacognitive development, and academic personal success.


This pre-conference session, presented by past presidents of the National College Learning Center Association, discusses the application of best practices, student-learning theories, and addresses student-learning needs from multiple pedagogical perspectives through an interactive presentation followed by a question and answer period.



How do you describe your learning center? Does it match NCLCA’s definition?



Johanna Dvorak

Michael Frizell

Jennifer Haley

Jackie Harris

David Reedy

Elaine Richardson

Laura Sanders

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